Shipping Policy

Now, we are offering Free Shipping for selected items and/or an order* of $90 and over!

Free Shipping

There will be free of charge for Shipping & Handling if you keep or choose "Free Ship" or "Free Shipping" at the check-out process when it's available.

It will be shipped in 0 - 2 business days normally by UPS or USPS Priority Mail which usually takes 1 - 5 business days to be delivered after the ship-out. Some small or thin items may be sent by USPS First Class Mail if they fit to regular or document size envelope.

*Please be informed that we may use USPS, UPS Ground or FedEx Ground/Home for "Free Shipping" method without notice.

*"Free Shipping" is not available for some particular items, so that "Free Shipping" option does not appear for the order which is including such items even if the order amount is $90 or over.

Shipping & Handling Charges
You can check it at "Calculate Shipping" located below item listing on your "Shopping Cart" page. After you added item(s) you would like to order, input zip code of the delivery location and hit "Calculate" button.

Shipping Cycle
We usually ship out most packages on the same business day when we received the payment of the order by 12:00PM Pacific Standard Time (PST) / 3:00PM Eastern Standard Time (EST) on our business day. (We will try to ship out any orders on the same business day as much as possible even if it's after the cut-off time.)

Our business days are usually Monday through Friday except Holiday(s).

For the order that we received the payment during weekend and/or holiday(s), we usually ship out most packages on the next business day.

Your ordered item may become out-of-stock before it's shipped out. In that case, we will try to get the item from our group warehouse. If the item is out-of-stock in our group warehouse as well, we inform you and cancel/refund the order.

*Due to high number of orders we are receiving recently, your order might be delayed by a day or two than mentioned above. We are very sorry for this inconvenience.

Please contact us if you need to receive the products by certain day.

Shipping To P.O. Box
As long as we know, only USPS can deliver the package to P.O. Box right now. So, we automatically choose USPS Priority Mail for shipment to P.O. Box without notice even if you choose UPS Ground or FedEx Ground/Home. We contact you when you choose other express method such as Next Day, or 2nd Day Delivery for P.O. Box address.

Insurance for Shipment
Currently, UPS and FedEx have automatic insurance covering most cost for our shipment. Since the shipping part is carrier's responsibility, we recommend to use one of them if you would like to have an insurance on your shipment. (Once we integrate insurance system for USPS, we start announce it, and the option will be available on our web store.)

See more details at "Terms and Conditions" page.

Please refer the following FedEx GROUND Delivery Map if you would like to estimate their regular delivery day(s).
This map image is as of 11-25-2011.
You can check latest information at:
http://www.fedex.com/us/

Please refer the following UPS GROUND Delivery Map if you would like to estimate their regular delivery day(s).
This map image is as of 7-13-2011.
You can check latest information at:
http://www.ups.com/maps

Please refer the following for more USPS (United States Postal Service) details.
https://www.usps.com/